Privacy Policy

Privacy Policy

Last updated: 01 June 2023

This Privacy Policy describes how Spurwing Tourism Services (“we,” “us,” or “our”) collects, uses, and discloses personal information when you use our services or interact with our website. We are committed to protecting your privacy and ensuring the security of your personal information. By using our services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: We may collect personal information from you, such as your name, email address, phone number, postal address, and payment details when you make a booking or request information about our services. This information is necessary to provide you with the requested services.

1.2 Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited. This information helps us analyze and improve our website’s performance and user experience.

1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and collect information about your preferences. You can manage your cookie preferences through your browser settings.

  1. Use of Information

2.1 Provision of Services: We use your personal information to fulfill your bookings, provide the requested services, and communicate with you regarding your reservations or inquiries.

2.2 Communication: We may use your contact information to send you promotional emails, newsletters, or other marketing communications related to our services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.

2.3 Analytics and Improvements: We use the information we collect to analyze trends, track website usage, and improve our services and website’s functionality.

2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests or legal claims.

  1. Information Sharing

3.1 Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processors, IT support, or marketing agencies. These service providers are bound by confidentiality obligations and are only authorized to use your personal information as necessary to provide the requested services.

3.2 Compliance with Laws: We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and any changes to the privacy practices resulting from the transaction.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Data Security

We take appropriate measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction of data. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

  1. Your Rights

You have the right to access, correct, update, or delete your personal information in our records. If you would like to exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove the information from our systems.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last updated” date at the top of this page.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us .