“When a client is transported by us, each client is protected under our Medical Evacuation Insurance as part of our SATIB24 Insurance Policy to assist us in managing emergency incidents should the need arise”
It consists of access to a team of experts for incident management services and additional financial cover for defined expenses that may be incurred. Spurwing and our clients have access to an operations centre dedicated to the hospitality and tourism industry, which provides guaranteed, 24/7 access to a doctor and operations team with knowledge of the unique conditions, relationships and concerns of the hospitality and tour operator industry.
Spurwing and our clients receive professional incident management through this centre, removing stress, transferring liability and ensuring that the best decisions are made, the most appropriate resources are utilised and that the situation is defused, thus securing the best possible outcome to an incident.
SATIB24 is more than just a crisis call centre, it also provides:
Evacuation and Medical Expenses: R75 000
Incurred in the movement of your guest to a medical facility
Kidnapping, Hi-jacking, Rape: R75 000
For medical and trauma counseling costs
Accommodation/Catering/Travel costs: R30 000
For costs incurred by guest following either 1 or 2
Communication Costs: R5 000
For costs incurred by guest following either 1 or 2.
Management Cost: R100 000
Costs incurred by you for guest trauma counseling
Contact us should you need more information on our Safety Policy.
